WINSVIEW

Payments help

Wallet, deposits, withdrawals and currencies

Browse help topics

Guides in this section

  • Make a deposit — Use only the asset and network shown in your wallet.
  • Deposit pending or not credited — Check network, confirmations and the wallet history first.
  • Request a withdrawal — Verify destination, network and security checks before confirming.
  • Withdrawal pending or declined — Read the status shown in Wallet history before retrying.
  • Funds sent on the wrong network — Do not create another transfer until the destination is verified.
  • Read Wallet transaction history — Use statuses and references as the source of truth.
  • Winsview crypto wallet policy — Deposits and withdrawals use the assets and networks shown in the Winsview wallet.